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FAQs
I forgot my password, how can I reset it?
You can change your password from the login screen by clicking on "Forgot your password" and entering your registration email. You will receive a link to regenerate it.
2. I need information about the products before buying, who can I ask?
In the product sheet you can retrieve all the nutritional and descriptive information. For each product, the geographical origin and any special features are always indicated.
If you still have doubts, you can contact our Customer Service.
3. How much will I pay for shipment?
Shipping costs to Italy are €9,90.
4. When will I receive my order?
If the product is available in our warehouse, the expected delivery time is within 7 working days from the moment of the order.
If the product comes from an external supplier, the time depends on its preparation time. In the product sheet, when it doesn't come from the warehouse, it is always specified the delivery time frame.
